FAQ

What payment methods are available in the park?

The following means of payment are accepted at our cash desks as well as in the wildlife and leisure park:

  • Cash (Euro)
  • EC-card* (EC – Cash)
  • Creditcards*: Eurocard/Mastercard, Visa

Payment with EC-card or credit-card is admitted only at the cashes at the entrance, in the souvenir shop, in the park restaurant and in the Quick-Inn (self-service restaurant).


Is the park suitable for the disabled?

All toilets in the park are equipped for disabled people. The entire area of the park is accessible for wheelchair users. We do not have the opportunity to provide our guests with rental wheelchairs.


Are there lockers?

There are limited lockers in the wildlife and leisure park. Our guests can use these lockers at a cost of 1.00 € per day.


Are dogs allowed in the park?

Dogs must be kept on a leash on the whole site of the wildlife and leisure park. In our falconry dogs are not allowed.


Does the park lend handcarts?

For organizational reasons, we do not rent handcarts for staying in the wildlife and leisure park.